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Shipping & Returns

Production time:

Fashion accessories:

Most of our fashion accessories will be shipped within 1-3 business days. We usually have them ready for immediate shipping.

Wedding accessories:

Our current production time for most of wedding accessories is 4-6 weeks (we will notify you about your estimated shipping date within 1-3 days after receiving your order). Ready To Ship category items usually ship within 1-4 bussiness days.

Hair Accessories, Wedding Cards, Garters usually ship within 7-10 days.

Clutches and Custom Umbrellas usually ship within 8-10 weeks.

Some of our bestsellers (popular products), including umbrellas we usually have ready-to-ship. Please, check our Bridal READY TO SHIP section or ask about availability.

Shipping

We ship all orders to the address on your PayPal account if your order has been paid via Paypal or to the address that you used as a shipping address during the regular checkout process. If your shipping address is different, please change it before placing your order . We will not be responsible if we ship to the address in your PayPal account and it turns out to be the incorrect address, reshipment charges will be due. Markadecor will not accept address changes after the transaction is completed.

We are not responsible for lost or stolen packages. We provide tracking information with all packages and once it is deemed 'Delivered', it is out of our hands.

There is a Buyer's responsibility to pay all of the local/country taxes and custom clearance if necessary.

We include a delivery confirmation + insurance within US shipping for all orders 15$ and up. 

Insurance for international packages is optional for all items (for additional fee). Please, ask for the rate.

When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.

Please also note that the shipping rates for many items we sell are weight-based. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.

Returns Policy for WEDDING ACCESSORIES:

Due to the nature of special occasion items, all sales are final. If you have questions or concerns, feel free to ask before you commit to buy, I will be glad to send you additional photos and answer any questions you might have.

This is a customer's responsibility to check the order at the moment of delivery. We accept claims within 3 business days after delivery ONLY. We will fix everything if there was our mistake or error. 

If you purchased the wrong item in our store - we will issue a refund (unless the order hasn't gone to production or hasn't been prepared for shipping).

Returns Policy for FASHION ITEMS:

You may return fashion new, unopened items within 3 business days after delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item).

You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

 

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